Warranty and Maintenance Information

Congratulations on purchasing your new floor. Protect your floors by learning how to care for and maintain them. Below you will find important links to this information, along with vital warranty information from your flooring manufactuter.

Simply look for the logo of your flooring manufacturer and click on the appropriate link. Don’t see yours listed? No worries, simply call your Flowers Flooring sales representative at  (704) 445-7750, and they will forward your Care and Maintenance Guide along with warranty information to you.

Care & Maintenance Guides

Shaw Flooring Logo


Shaw Hardwood Floor Care Guide

Shaw Hardwood Warranty Link 


Shaw Carpet Care & Maintenance Guide

Shaw Carpet Warranty Link


Shaw Laminate Care & Maintenance Guide

Shaw Laminate Warranty Link 


Shaw Luxury Vinyl Care & Maintenance Guide

Shaw Luxury Vinyl Warranty Link 

Shaw Sheet Vinyl Warranty Link 

Tile and Stone

Shaw Tile Care & Maintenance Guide

Shaw Tile and Stone Warranty Link 

Shaw Product Registration


Call to speak with a Shaw Representative – 1-800-441-7429

*Please be sure to check www.shawfloors.com regularly for up to date warranty and product information. 

Stop by the Flowers Flooring showroom to purchase your Shaw R2X Mop Kit for $49.99 or R2X Hard Surface Cleaner for $9.99

Shaw Hard Surface Floor Cleaner

Mohawk Flooring Logo


Mohawk Hardwood Warranty Link 


Mohawk Carpet Care & Maintenance Tips

Mohawk Carpet Warranty Brochure


Mohawk Luxury Vinyl Care & Maintenance Guide

Mohawk Luxury Vinyl Warranty 


Mohawk Tile Warranty

Call to speak with a Mohawk Representative – 1-800-266-4295

*Please be sure to check www.mohawkflooring.com/customer-care regularly for up to date warranty and product information. 

Emser Tile Logo


Emser Tile Care & Maintenance Guide

Emser Tile Warranty 

Emser Tile Catalog

*Please be sure to check www.emser.com regularly for up to date warranty and product information.  

Flowers Flooring of Charlotte and Western North Carolina

1-Year Installation Warranty

Flowers Flooring warrants for a period of one-year that the work will be provided in a workmanlike manner, and in conformity with generally prevailing industry standards.