FREQUENTLY ASKED QUESTIONS

FAQs

We get questions all the time from our customers, so we've compiled some of the most common ones here along with our answers.

What types of flooring do you sell and install?

Flowers Flooring sells all types of flooring, including carpet, hardwood, laminate, tile, luxury vinyl plank (LVP), luxury vinyl tile (LVT), sheet vinyl, and epoxy floors. We also sand, finish and restore hardwood floors.

Do you install tile backsplash?

Yes! We have completed hundreds of kitchen and bath backsplashes, as well as tile accent walls.

Do you install tile showers?

Yes, tile showers are one of our many specialties. We have a dedicated team of tile installers who focus solely on tile showers. We also coordinate the plumbing appointments for our clients to save them time and money, as any tile showers requires plumbing work to be completed. We provide the seamless glass doors for tile showers, which eliminates yet another vendor. Flowers Flooring is truly the one-stop-shop of tile showers.

Can I purchase flooring products without installation from Flowers Flooring?

Absolutely! We have customers come into the showroom all the time that have already contracted with another flooring professional who does not sell flooring. We can order the flooring for you and you can have it installed by the Flowers Flooring installation experts or another expert of your choosing.

I'm on a tight budget. Can your sales team still help me find flooring?

Yes, our sales team prides themselves on helping a client find the perfect flooring to meet their budget. There are always options and our team is here to help you drill down those options to find the perfect flooring.

What forms of payment do you accept?

Flowers Flooring accepts cash, check and major credit cards. We also have available.

Do you offer 0% interest financing?

Yes, Flowers Flooring works with Synchrony Bank to provide 0% interest financing options to our customers who want to space out their product and installation payments.

Do you have a showroom?

Yes, the Flowers Flooring showroom is located at 18724 Statesville Road, Cornelius, NC 28031. You can call us at (704) 445-7750.

What areas of Charlotte, NC do you cover?

Flowers Flooring covers the entire Charlotte, NC metro area, including Rock Hill, SC.

Are your estimates free?

Absolutely! Flowers Flooring has skilled estimate technicians in the field who will provide you with a detailed estimate of your project. We laser measure rooms so our estimates are quick and easy. Most importantly, they are always free.

What are your showroom hours?

Flowers Flooring is open Monday thru Saturday from 9:00 a.m. to 6:00 p.m. We are also open Sunday by appointment only.

Do you offer product samples?

Yes, we provide samples of many of the products we carry in the showroom. However, if we do not have a sample for you to keep, we can lend you the product sample board to view the product in your own home and/or office. We always encourage people to take home a sample or product board to see how the product looks with your décor and your lightening. A floor is going to look very different in the showroom than it is in your home.

What is your return policy?

All flooring is warrantied and can be returned if there is a defect in the product. No service fee is charged for defective product. However, once your product is ordered, you will incur a restocking fee if you decide you don’t like the color or texture.

Is your showroom handicap accessible?

Yes, the Flowers Flooring showroom is handicap accessible. There are no steps or large curbs hindering the entrance.