FREQUENTLY ASKED QUESTIONS

FAQs

We get questions all the time from our customers, so we've compiled some of the most common ones here along with our answers.

Flowers Flooring sells all types of flooring, including carpet, hardwood, laminate, tile floors, tile showers, tile backsplash, luxury vinyl plank (LVP), luxury vinyl tile (LVT), sheet vinyl, sports rubber flooring, and area rugs. We also sand & finish and restore hardwood floors.

Yes! We have completed hundreds of kitchen and bath backsplashes, as well as tile accent walls.

Yes, tile showers are one of our many specialties. We have a dedicated team of tile installers who focus solely on tile showers. We also coordinate the plumbing appointments for our clients to save them time and money, as any tile showers requires plumbing work to be completed. We provide the seamless glass doors for tile showers, which eliminates yet another vendor. Flowers Flooring is truly the one-stop-shop of tile showers.

Absolutely! We have customers come into the showroom all the time that have already contracted with another flooring professional who does not sell flooring. We can order the flooring for you and you can have it installed by the Flowers Flooring installation experts or another expert of your choosing.

Yes, our sales team prides themselves on helping a client find the perfect flooring to meet their budget. There are always options and our team is here to help you drill down those options to find the perfect flooring. Keep in mind Flowers Flooring also offers same-as-cash financing options. Ask your sales representative for more information on financing. The application process is quick and easy.

Flowers Flooring accepts cash, check and major credit cards. We also have 0% interest financing options available. Ask your sales representative for more information about financing and how you can quickly apply today.

Yes, Flowers Flooring works with Synchrony Bank to provide 0% interest financing options to our customers who want to space out their product and installation payments.

Yes, Flowers Flooring has two showroom locations. Our showroom in Cornelius, NC covers the entire Charlotte, NC area and can be reached by calling (704) 445-7750. We also have a Winston-Salem, NC showroom that covers the Piedmont Triad of Winston-Salem, Greensboro and High Point. The Winston-Salem showroom can be reached by calling (336) 660-0977.

Flowers Flooring covers the entire Charlotte, NC metro area including, Cornelius, Huntersville, Davidson, Concord, Kannapolis, Denver, Ballantyne, Mooresville, Rock Hill, SC, Fort Mill, SC and more.

Flowers Flooring covers the entire Piedmont Triad of Winston-Salem including Belows Creek, Clemmons, Germanton, Lewisville, Pfafftown, Rural Hall, Tabaccoville, Walkertown, Colfax, High Point, Greensboro, Kernersville and more.

Absolutely! Flowers Flooring has skilled estimate technicians in the field who will provide you with a detailed estimate of your project. We laser measure rooms so our estimates are quick and easy. Most importantly, they are always free.

Flowers Flooring is open Monday thru Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. We are also open Sunday by appointment only.

Yes, we provide samples of many of the products we carry in the showroom. However, if we do not have a sample for you to keep, we can lend you the product sample board to view the product in your own home and/or office. We always encourage people to take home a sample or product board to see how the product looks with your décor and your lightening. A floor is going to look very different in the showroom than it is in your home.

Yes, the Flowers Flooring showroom is handicap accessible. There are no steps or large curbs hindering the entrance.

Absolutely! Our trained estimators travel with product samples. During your scheduled estimate they will showcase samples in your home for you to view with your decor and lighting. This allows you to shop from the comfort and safety of your own home.

Yes, Flowers Flooring warrants for a period of one-year that the work will be provided in a workmanlike manner, and in conformity with generally prevailing industry standards.

Each product that Flowers Flooring sells comes with a product warranty. Information for each product warranty can be found on our website under each flooring tab under Warranty.

Yes, Flowers Flooring is one of the few flooring companies that can repair subfloors when an issue arises. Most other flooring companies will stop work and force the homeowner to call another vendor to repair the subfloor damage before they will install your new floors. If and when subfloor repair is required, our expert installers will repair the subfloor and continue with your floor installation, saving you both time and money.

Yes, our sister company Flowers Painting is a full service interior painting company that provides interior painting, cabinet painting, trim work painting, stair tread and handrail painting, and more.

Yes, simply click on the Area Rugs tab on our website for more information.

Yes. Flowers Flooring can either bind a carpet you currently own, or we can bind a piece of left over carpet from your carpet installation to make an area rug. You can also purchase any carpet from Flowers Flooring and have us bind it for you.