FREQUENTLY ASKED QUESTIONS

FAQs

We get questions all the time from our customers, so we've compiled some of the most common ones here along with our answers.

Flowers Flooring sells all types of flooring, including carpet, hardwood, laminate, tile, luxury vinyl plank (LVP), luxury vinyl tile (LVT), sheet vinyl, and epoxy floors. We also sand, finish and restore hardwood floors.

Yes! We have completed hundreds of kitchen and bath backsplashes, as well as tile accent walls.

Yes, tile showers are one of our many specialties. We have a dedicated team of tile installers who focus solely on tile showers. We also coordinate the plumbing appointments for our clients to save them time and money, as any tile showers requires plumbing work to be completed. We provide the seamless glass doors for tile showers, which eliminates yet another vendor. Flowers Flooring is truly the one-stop-shop of tile showers.

Absolutely! We have customers come into the showroom all the time that have already contracted with another flooring professional who does not sell flooring. We can order the flooring for you and you can have it installed by the Flowers Flooring installation experts or another expert of your choosing.

Yes, our sales team prides themselves on helping a client find the perfect flooring to meet their budget. There are always options and our team is here to help you drill down those options to find the perfect flooring.

Flowers Flooring accepts cash, check and major credit cards. We also have available.

Yes, Flowers Flooring works with Synchrony Bank to provide 0% interest financing options to our customers who want to space out their product and installation payments.

Yes, the Flowers Flooring showroom is located at 18724 Statesville Road, Cornelius, NC 28031. You can call us at (704) 445-7750.

Flowers Flooring covers the entire Charlotte, NC metro area, including Rock Hill, SC.

Absolutely! Flowers Flooring has skilled estimate technicians in the field who will provide you with a detailed estimate of your project. We laser measure rooms so our estimates are quick and easy. Most importantly, they are always free.

Flowers Flooring is open Monday thru Saturday from 9:00 a.m. to 6:00 p.m. We are also open Sunday by appointment only.

Yes, we provide samples of many of the products we carry in the showroom. However, if we do not have a sample for you to keep, we can lend you the product sample board to view the product in your own home and/or office. We always encourage people to take home a sample or product board to see how the product looks with your décor and your lightening. A floor is going to look very different in the showroom than it is in your home.

All flooring is warrantied and can be returned if there is a defect in the product. No service fee is charged for defective product. However, once your product is ordered, you will incur a restocking fee if you decide you don’t like the color or texture.

Yes, the Flowers Flooring showroom is handicap accessible. There are no steps or large curbs hindering the entrance.